Avis - Simpson Bay

Bowthis

Alles in abnehmbarer Qualität, solang man jedes Detail am Auto und dem Vertrag überprüft...

Jessie Robins

I was told by Avis customer service that I would not be billed for my reservation in St. Martin and got an email documenting this before I picked up my car. What a surprise, I was billed. The St. Martin location did not seem to do much to help. They kept telling me to talk to the US customer service. US customer service kept telling me to talk to the St. Martin location. This company does not honor its written promises or care about ruining a customer’s vacation with their lies. I have followed up a dozen times with still no resolution. I spoke to the manager in St. Martin multiple times who promised to follow up with me and never did. I had to keep calling him and he kept saying there’s nothing he could do. I would definitely not rent with Avis- lots of other options on the island.

Matt M

Horrible experience gave us a car that had no AC from the center vents and no way to turn off the defroster so windshield got foggy all the time had to drive with wipers on. I almost crashed 5 times. Went back to exchange car and they wouldn’t let me unless I filled up the gas tank. Then they had their #1 bullshit guy try and tell me the Nissan they were swapping me into was an “upgrade”. The “upgrade” was a downgrade. This car makes weird noises now and smells like a dead raccoon inside. Save the hassle go to Hertz or better yet rent a camel.

Patrick Zabinski

I rent from Avis all over the world and have had few issues. This location is no exception for service... But the car A/C cannot keep the car cool. 2020 Haval H6 with 6k kilometers, but the A/C barely works... Traveling with an infant this is really not good. I will update based on my return experience and release of deposit.

Sam Anderson

Great Staff at this location! I was so impressed with the efficiency and friendly nature each of the employees that I dealt with. There was someone as I exited customs that helped guide me to the island where the shuttle picked up from. The van was prompt and the driver was so courteous and helpful (even to the family that had a great deal of bags and did not tip him at all). The gentleman who checked me in when I arrived displayed some of the best customer service I have seen in a long time. He was also there when I returned the car and was so pleasant and efficient. I am a strong believer that the people you hire make all the difference in the experience for the customer and I definitely commend your location on this trait. When I return to St. Martin again, I wont bother looking at the other rental agencies you will have my business again.

Soulemane Konate

Respectful staff and great vehicles.

I rented twice from this location while in Sint-Maarten in Jan-2023 and Feb-2023. My experiences were all excellent. The car Avis provided were in excellent shape with very low mileage. The staff was very respectful and courteous. They were willing to accommodate me with a smaller vehicle, me when I decided to return the SUV they initially provided which I did not need as I was traveling alone and did not want to struggle with parking on a small.

Vincent Vercoustre

Service exceptionnel.
Une navette gratuite entre l'agence et l'aéroport.
J'ai eu deux problèmes de ma faute.
Ils sont venus très rapidement me dépanner gratuitement. Même en pleine soirée et en dehors des horaires d'ouverture.
Dépanneur très pro et sympathique.

Pauline Stutsman

Friendly staff and the car was all clean and ready for us to go. We've also appreciated the quick shuttle from the airport.